This page (together with the documents referred to on it) tells you the terms and conditions of use (Terms) on which you may make use of our website www.crew-it-all.com (our website/the website), whether as a guest or a registered user. Please read these Terms carefully before you start to use the website. By using our website, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please refrain from using our website.

In these Terms “you” means any candidate, employer, jobseeker, individual or corporate entity using our website. Users of our website must be 18 years or older and in continuing to use our website you warrant to us that you are of such age. 

www.crew-it-all.com is a site operated by crew-it-all (we/our/us). Our main trading address is Southend-on-Sea, Essex, SS2 4AN.

We specialise in introducing candidates to potential employers for positions in the luxury yacht, private aircraft and luxury cruise liner industries, as well as shore-based hospitality positions. We offer the following services:
 
• Candidates may post their CVs on our candidate database. Employers are then able to search a list of anonymised CVs for potential candidates. If they find a candidate they consider might be suitable, they may purchase that candidate’s CV for a fee, which will be stated on the website and will be payable to us. The employer will then contact the candidate directly; we will not be involved in making an introduction.

• Employers may post job opportunities on our jobs database. Candidates may then search the jobs database and if they find a job in which they are interested they may contact the employer directly.  We will not be involved in making any introduction.

• We also provide a personalised recruitment introduction service, whereby employers may engage us as agents to provide services for the introduction of personnel.  A separate recruitment agency agreement shall govern the terms and conditions of the provision of such services

(Link to AGENCY TERMS AND CONDITIONS). 

Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice (see below). We will not be liable if for any reason our website is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our website, or the entire website, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms. Should you become aware that unauthorised access or use of your account has been made you must immediately change your password and contact us.  We shall not be liable for any loss or damage suffered as a result of unauthorised access to your account, unless such unauthorised access is a direct consequence of our negligence. 

When using our website, you must comply with the provisions of our acceptable use policy -

(Link to ACCEPTABLE USE POLICY).

You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these Terms, and that they comply with them. 

Unless otherwise stated, we are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Subject to the restrictions set out below, you may print off one copy and may download extracts of any page(s) from our website for your personal reference and you may draw the attention of others within your organisation to material posted on our website.

You must not: modify the paper or digital copies of any materials you have printed off or downloaded in any way; use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text; republish material from this website; edit or otherwise modify any material on the website, unless it is material that you have uploaded to the website; redistribute material from this website except for content specifically and expressly made available for redistribution.

You hereby grant to us a non-exclusive, worldwide, irrevocable, royalty-free licence to use, display, publish and republish, translate, reproduce, distribute, copy, store, edit and adapt any material that you upload onto the website. In addition you hereby grant to us the right to sub-licence the aforementioned rights and the right to bring an action against any third party in respect of the infringement of those rights. 

You must not use any part of the materials on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our website in breach of these Terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The crew-it-all name and logo are registered trademarks belonging to us. Any unauthorised use of these trademarks will constitute an infringement of our rights.

• check the identity of candidates or employers;
• follow up or check any references of applicants;
• verify any information included in a CV or job listing;
• check the validity of any qualifications;
• make any Criminal Records Bureau checks;
• make any POVA or POCA checks;
• make any Vetting and Barring Scheme checks;
• interview or communicate with the candidates;
• check or verify working permits, visas or passports;
• employ any candidates or applicants in any manner.

You acknowledge that we do not warrant the accuracy or completeness of any information contained on the website, nor do we provide any commitment to ensuring that the material on the website is up to date. Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.

The search filters provided on the website are intended to assist you in finding a candidate or job listing that meets your criteria and the narrowing of results by using such filters does not in any way amount to a recommendation or indication of suitability of any candidate for a post or any job for an applicant. Employers should be aware of any local and international laws that may affect the way in which they may use the search filters provided.  

We aim to update our website regularly, and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our website may be out of date at any given time, and we are under no obligation to update such material.

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and any third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; loss or corruption of any data, database or software, and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Subject to the above, our maximum liability to you arising out of or in connection with our website or your use of any of the content contained on our website or under these Terms (whether arising in contract, breach of warranty, tort or otherwise) shall not exceed either: (i) £100; or (ii) the total amount paid by you to us under these Terms, whichever is the greater. 

Nothing in these Terms is intended to exclude or affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

We process information about you in accordance with our privacy policy

(Link to our SITE'S PRIVACY POLICY).

By using our website, you consent to such processing and you warrant that all data provided by you is accurate.

By registering as a jobseeker, you warrant that all information you provide to us and to any registered recruiter via our website including without limitation all information in your CV and profile and documentation is true and accurate and you undertake to keep all such information up to date.
Registered jobseekers may have access to areas of the website and services that are non accessible to non-registered users.  These areas and services will be determined by us in our sole discretion any may include:

• The facility to upload a CV and/or profile into our database, which will enable registered recruiters to see the CV and/or profile;

• The ability to limit the disclosure of confidential information to registered recruiters;

• The provision of e-mail alerts, newsletters, notices of competitions and/or other e-mail notifications from us;

• The option to upgrade to “Featured Crew” status for payment of a fee to us, which will be stated on the website and may be varied from time to time, whereby your profile will be presented on the registered recruiters’ pages in a manner considered to be fair and reasonable by us in our sole discretion.

We reserve the right to modify or discontinue the provision of any area of the website or service and we shall not be liable for any loss or damage arising as a result of such modification or discontinuance. 

crew-it-all is an introduction only service and under no circumstances do we accept any responsibility for or will we be liable for salaries, contributions, expenses, travel costs or other expenses or remuneration due prior, during or after an introduction is made.

You may close your account at any time by sending an e-mail to admin@crew-it-all.com

You may hide your profile at any time using the Profile Visible link in the With Us tab.

You acknowledge that we may at any time without notice or explanation delete your account and/or discontinue the website and/or website services.

The fee chargeable to registered recruiters for access to CVs on our database will be shown on the pricing tab, which will also give details of the period of your subscription, the number of CVs you have access to, and the level of candidate experience you have subscribed for. All charges stated on the website are exclusive of VAT unless otherwise stated. Fees must be paid in advance, in cleared funds, in accordance with the instructions on the website, before access will be provided to any chargeable material.

We reserve the right to vary our charges, the number of available CVs and subscription periods from time to time and any such changes will be shown on the pricing tab on the website.  Any such variations will not affect services that you have already paid for. 

By registering as a recruiter you warrant that all information you provide to us and to any registered jobseeker via the website (including without limitation all job advertisements) is true and accurate and you undertake to keep all such information up to date. You hereby warrant that all job advertisements submitted to the website for publication are true, accurate and complete advertisements for bona fide jobs.

You agree that any information passed to you from our database will be used in accordance with all applicable privacy and data protection laws and solely for the purpose of seeking candidates to fill bona fide jobs; you will treat such information as confidential and will not copy any such information or record or retain it or disclose it to any third party.
Registered recruiters may have access to areas of the website and services that are non accessible to non-registered users.  These areas and services will be determined by us in our sole discretion any may include:

• The ability to post advertisements on our website;
• The ability to access jobseeker’s CVs held on our database on payment of a fee;
• The ability to send anonymous availability requests to candidates registered on our database.

We reserve the right to modify or discontinue the provision of any area of the website or service and we shall not be liable for any loss or damage arising as a result of such modification or discontinuance.
crew-it-all is an introduction only service and under no circumstances do we accept any responsibility for or will we be liable for salaries, contributions, expenses, travel costs or other expenses or remuneration due prior, during or after an introduction is made.
You may suspend or cancel your account at any time by sending an e-mail to admin@crew-it-all.com

In addition to our right to cancel or suspend your account as otherwise specified in these Terms, we may cancel your account without cause on giving you no less than 30 days’ written notice of termination.  In that event, you will be entitled to a pro-rated refund of any fees paid to us in respect of the provision of services for any period after the effective date of cancellation of your account.

Please note that we are legally obliged to maintain records of any recruitment activities for a period of five years.

Whenever you make use of a feature that allows you to upload material to our website, or to make contact with other users of our website, you must comply with the content standards set out in our acceptable use policy

(Link to our ACCEPTABLE USE POLICY).

You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty. 

Any material you upload to our website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our website. In using the website you agree to indemnify us against any loss, damage, liability or expense (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us as a result of any material posted by you on the website or any breach by you of any provision of these Terms. 

We reserve the right to remove any content or posting you put on our website if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy

(Link to our ACCEPTABLE USE POLICY)

or if we in our sole discretion believe that such material is not appropriate or suitable to be on our website or that it is in our best interests to remove such material.

If you are not happy with our services then please e-mail us within 30 days of commencing your subscription and we will refund any fees you have paid to us.  To qualify for a full refund, please state the following in your e-mail: full name and address; company name and address; service purchased; vessel’s name; reason for your dissatisfaction.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.
Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page. We reserve the right to withdraw linking permission without notice.

The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy

(Link to ACCEPTABLE USE POLICY).

If you wish to make any use of material on our website other than that set out above, please address your request to admin@crew-it-all.com.

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. 

Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Without prejudice to any other rights we have under these Terms or under law, if you breach these Terms in any way or if we have reasonable grounds to suspect that you have breached these Terms in any way, we may:

• Send you one or more formal warnings;
• Temporarily or permanently suspend your access to the website;
• Block computers using your IP address from accessing the website;
• Contact your internet service provider and request that they block your access to the website;
• Bring court proceedings against you for breach of the contract or otherwise;
• Suspend and/or delete your account;
• Delete and/or edit any or all of your user generated content.

If we suspend or block your access to the website or part of the website you must not take any action to circumvent such suspension or blocking, which shall for the avoidance of doubt include creating and/or using a different user account. 

From time to time we may run competitions, free prize draws and/or other promotions on our website.  These will be subject to separate terms and conditions that will be made available to you at the time of the competition or draw.

These Terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.  The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.  

Contracts for the purchase of CVs through our website and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

We have the right to revise and amend these Terms from time to time. You will be subject to the Terms in force at the time that you log on to the website. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our website.

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these Terms without notifying you or obtaining your consent.  You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Terms.

If a provision of these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. 

These Terms are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party.  The exercise of our and your rights in relation to these Terms is not subject to the consent of any third party.

If you have any concerns about material which appears on our website, please contact -

• admin@crew-it-all.com

This acceptable use policy sets out the terms between you and us under which you may access our website www.crew-it-all.com (our site). This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use (Link to TERMS OF USE).
www.crew-it-all.com is a site operated by Crew-It-All (we or us).  Our main trading address is Southend-On-Sea, Essex, SS2 4AN.
Prohibited uses
You may use our site only for lawful purposes.  You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards as stated below.  
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use

(Link to TERMS OF USE).

• Not to access without authority, interfere with, damage or disrupt:
 any part of our site;
o any equipment or network on which our site is stored;
o any software used in the provision of our site; or
o any equipment or network or software owned or used by any third party.

We may from time to time provide interactive services on our site, including, without limitation:

• Chat rooms.
• Bulletin boards.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

• Contain any material which is defamatory of any person.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Promote sexually explicit material.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
• Give the impression that they emanate from us, if this is not the case.
• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site.  When a breach of this policy has occurred, we may take such action as we deem appropriate. 
Failure to comply with this acceptable use policy constitutes a material breach of the terms of use (Link to TERMS OF USE) upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.
• Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy.  The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.